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Shipping FAQs

 

  • For physical products that requires shipping We usually ship all orders within 1-2 business day of confirmed payment. The actual order processing time is subject to the instructions on each product page.
  • For Digital products the Product Activation Code will sent via email and will be available on your account dashboard with download link and instructions.

 

We partner with major shipping companies like Royal Mail, UPS, DPD, and MyHermes to offer the fastest, safest, and most reliable delivery service possible.

Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number and the shipping company. Just go to the courier website and use the tracking number to track your package.

If you have an account, the tracking number and website can also be found in the Order Status History in Account-My Orders.

You can only specify one address per order.

If you're buying several items and want to designate that items be sent to different addresses (for example, you want to buy an item for yourself and an item to be shipped to a friend as a gift), you will need to purchase the items separately.

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